Worldwide, QVC engages shoppers over 15 broadcast networks reaching more than 360 million homes, seven websites, and 195 social pages. Founded in 1986 by Joseph Segel and headquartered in West Chester, PA, QVC, an $8.7 billion business with broadcast operations in the U.S., Japan, Germany, U.K., Italy, France, and a joint venture in China, combines the best of retail, media, and social to create an extremely engaging shopping experience.
Why superficial judgment and lack of passion will hurt sales
The supply chain stands to gain big from blockchain.
Why business continuity plans and business impact analyses are critical components of crisis management.
A recent RVCF survey sheds light on common obstacles and how to drive fill rate performance improvements.
Omni-channel and personalization are driving new investments both in the store and the supply chain.
Artificial intelligence (AI) is not a silver bullet but is an important part of the future of retail.
Understanding your customer’s basic, societal, and growth needs should influence your current strategies and offerings.
Why interpersonal relationships are critical for a superior customer experience.
How semi- to fully autonomous robots will continue to change retail.
Without leveraging stores as fulfillment centers, retailers will lose to Amazon every time.
Q: Neiman Marcus’ “digital first” strategy is all over the news. Please explain what it is and how it will improve the business.
Rhett Butler in Gone with the Wind remarked: I told you once before that there were two times for making big money — one in the upbuilding of a country and the other in its destruction. Slow money on the upbuilding; fast money in the crack-up. Remember my words. Perhaps they may be of use to you some day.
The (R)Tech Center for Innovation and RILA, in partnership with The Forum for the Future, performed extensive research and interviews with its membership and prioritized the trends driving change in the retail industry. This report is repurposed from the initial Retail Horizons toolkit, initially developed in 2014.
We’re proud to introduce The Retail Solutions Network, a collection of robust, data-rich resources designed to help retailers become an indispensable part of their customers’ lives by delivering the personal experiences that constantly exceed expectations. Comprised of print and digital media, The Retail Solutions Network aids every member of the retail enterprise from the corner office to the store floor.
Retail Executive is honored to present its Editorial Advisory Board, which is comprised of some of the retail industry’s best and brightest. Keep your eyes on our EAB that will continue to grow to include additional retail industry luminaries.