Alexis DePree, VP global supply chain, customer fulfillment at Amazon, explains how her leadership style helps her team operate the e-commerce giant’s complex logistics empire.
The May 25, 2018, implementation date for the General Data Protection Regulation (GDPR) mandate is fast approaching. Here’s what you need to know.
The only way to reduce shrink and keep people safe is to attain advocacy from the top down.
Supply chain agility can be achieved by driving purposeful changes in the strategy, the operations, the technology infrastructure, and the organizational culture.
Eager to reap the benefi ts of stronger customer relationships and improved product experiences, businesses are often making digital innovation a top strategic priority. Many, however, are not balancing the remarkable benefi ts of digital transformation with the potential for increased cyber risk — particularly when it comes to the impact potential breaches can have on the delicate balance of trust today’s retailers have with their customers.
Based on survey data from Retail Executive’s audience, retail executives cannot rest on their laurels when it comes to quantifiable, radical transformation.
As both LP and IT security are fighting the same criminal, the escalating interconnectedness will require both skillsets to converge.
For retailers who are not well into their transformation to a ubiquitous, real-time retail customer journey, the key to survival is to redouble their efforts before the competition puts them out of business.
One of my fondest childhood memories is going “downtown” to Wilkes-Barre, PA, with my grandmother. Every now and then, she and I would take the bus to “the Square,” a colloquial name for the center of town, to go to Boscov’s, where we’d spend an hour or two shopping. Our first stop was the kids’ section, followed by shoes and handbags. Once in a great while, she’d surprise me by taking me to the salon inside the store to get a French braid in my hair. On our way out, we’d stop at the food stand on the bottom floor to buy popcorn to eat on the bus ride home.
Based on your recent research, what promising stats and/or data have you uncovered that can help retailers shape their customer engagement efforts in 2018?
Each future-fit leader embodies six distinct behaviors.
The insights within this infographic are based on a new CMO Council report titled The CMO Shift to Gaining Business Lift. The report findings were gleaned from a CMO survey of over 200 marketing executives, conducted in partnership with Deloitte.
The BOSS Model of retailing encapsulates four key principles for returning relevancy to the store.
We’re proud to introduce The Retail Solutions Network, a collection of robust, data-rich resources designed to help retailers become an indispensable part of their customers’ lives by delivering the personal experiences that constantly exceed expectations. Comprised of print and digital media, The Retail Solutions Network aids every member of the retail enterprise from the corner office to the store floor.
Retail Executive is honored to present its Editorial Advisory Board, which is comprised of some of the retail industry’s best and brightest. Keep your eyes on our EAB that will continue to grow to include additional retail industry luminaries.