Q: What did you think of the 2018 NRF BIG Show?
A: I WAS MOST LOOKING FORWARD TO the innovation lab at NRF but when I got there, I was disappointed. I already knew half the companies in the lab, and the other half did not strike me as that innovative. Facial recognition? A tablet on a shopping cart?
More interesting to me was discovering innovation in big vendors’ booths and several mentioned that some of their innovations were last-minute collaborations with other vendors — things that took just a couple of weeks to set up. To me, that’s a promising development.