By Kristen McAlister, Co-owner, Cerius Executives
When was the last time your leadership team focused on and reviewed the basics of retail operations?
On a beautiful fall day in Southern California, a small park in the middle of Orange County was anything but quiet. If you were unaware of what was going on, you’d wonder if it was the biggest family reunion you’d ever seen or some type of mass competition. In reality, it was a large-scale training meeting for over 400 retail representatives throughout the western United States.