Leadership Lessons
Disrupt Or Be Disrupted: Leadership In The Digital Age
By Rubi Ho, The Rubi Ho Group

If you have any doubt your business requires disruptive leadership, consider Kodak, Blockbuster, or BlackBerry. Or the 40 percent of Fortune 500 companies in 2000 that no longer existed by 2010. Then think Amazon, which quintupled its North American sales from $16 billion to $80 billion in a mere six years. Disruptive leadership made the difference.

Technology Insights
Omni-Channel In 2017: From Measurement To Action
By Matthew Seitz, Google

For years retailers have been measuring the internet’s impact on customers. In this difficult year, they are succeeding through better measurement, store-level insights, and scale and automation. They are also making key organizational changes needed to succeed.

Innovation Insights
The Next Wave Of Automation
By Steve Brown, Baldfuturist.com

A rich alphabet soup of technologies are changing the way businesses operate: AI, IoT, AR, and 5G (fifth-generation wireless) will combine with advanced sensing, robotics, and analytics to automate or semi-automate most business processes. Retail leaders who embrace this next wave of automation will position their companies for long-term success. Those who avoid it risk decline and irrelevance.

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