Retail Executive Insights
How GDPR Will Affect U.S. Retailers
By Kevin Keane

You can’t avoid it, ignore it, or hope it will go away. The May 25, 2018, implementation date for the General Data Protection Regulation (GDPR) mandate is fast approaching, and being located in North America offers no absolution. Here’s what you need to know.

Retail Apocalypse Vs. Retail Transformation
By Perry Kramer, BRP

With a flurry of bankruptcies and store closure announcements “Retail Apocalypse” has become the topic of many conversations. While the doom and gloom of an apocalypse is not a likely reality, there is no argument that change, turmoil, and disruption are reshaping the world of retail.

Spotlight Story
Consumer Trust In A World Of IoT
By Dr. Leslie Ament, Deloitte Services LLP

Eager to reap the benefits of stronger customer relationships and improved product experiences, businesses are making digital innovation a top strategic priority. Many, however, are not balancing the remarkable benefits of digital transformation with the potential for increased cyber risk — particularly when it comes to the impact potential breaches can have on the delicate balance of trust today’s retailers have with their customers.

In Case You Missed It
Omni-Channel In 2017: From Measurement To Action
By Matthew Seitz, Google

For years retailers have been measuring the internet’s impact on customers. In this difficult year, they are succeeding through better measurement, store-level insights, and scale and automation. They are also making key organizational changes needed to succeed.

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